on 15-06-2022 21:10
My account has been hacked and all things have changed!
I spoke to a rep and he wont help because i think hes against gay people?
All he says is i need to speak to the account holder? Speaking to the account holder i said.
Answered! Go to Answer
on 15-06-2022 21:38
I've flagged your post as it seems to need an urgent review on a couple of levels.
on 15-06-2022 21:38
I've flagged your post as it seems to need an urgent review on a couple of levels.
on 15-06-2022 22:31
needs sorting asp
on 16-06-2022 08:44
Hi BMWCHUBB,
Thank you for your post and I am truly sorry you feel you were discriminated against, we would never want our customers to feel this way, especially with you calling with a query in regards to your account being hacked, we take this very seriously and I will get this looked into for you asap.
I will pop you over a private message, keep an eye out for the purple envelope
Zoie
on 16-06-2022 10:46
Message sent.
on 02-08-2022 21:31
Worse than hacked its destroyed?
What have you done vm?
This is BMWCHUBB IN BMWCHUBB1
on 03-08-2022 08:05
My whole account needs resetting vm,
on 03-08-2022 08:13
Thanks for coming back to us @BMWCHUBB1.
Has my colleague been helping you via private message under your old user name?
What has been destroyed?
Regards,
Steven_L
on 03-08-2022 08:17
My ntlworld email has gone and i cant access main account to change passwords.
on 03-08-2022 11:12
Account now dont exist?
Can someone reset the account please.