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Accidentally placed two orders, one for m100 and one m200 for students

Eshatri
Joining in

on ‎24-07-2022 08:39

  • Accidentally placed two orders, one for m100 and one m200 for students, because I got an email asking me to approve order, which I thought was for m200 but it turns out it was for m100. I have received and order confirmation email for m200, no email confirmation for m100 but i could find it in the link. 
    i want to cancel m100, and keep m200. 

 

73926044-BBDD-4B29-ABDF-B12FD13129C4.jpeg

 

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1 REPLY 1

Ashleigh_C
Forum Team
Forum Team

on ‎24-07-2022 10:49

Hi there @Eshatri

 

Thank you so much for your first post to our community forums and welcome to the team! It's great to have you here! 

 

I'm so sorry to hear that you have faced this issue with your account! 

 

Unfortunately we do not handle cancellations via the forums, but if you give our team a call on 0345 454 1111 or a WhatsApp on 07305 327 112 then the agents will be happy to help.

 

Thanks again. 

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