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on 16-08-2019 15:56
Hi, I joined online and I was given an option between a amazon echo or £50 bill credit. I choose bill credit but can’t seem to find it on my first bill
on 18-08-2019 10:38
Hi Chlonash,
Thanks for posting, and welcome to the forums and indeed Virgin Media.
I am sorry to hear you've not got the credit, let me help you with this.
Do you still have documentation regarding this offer?
Kind regards,
Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"
on 24-08-2019 10:21
No. I do not have the documents, I’ve tried finding the offer but it looks like it’s expired.
on 25-08-2019 14:49
Please do let us know if you're able to find the documentation.
^Martin
