£12 flash sale cedit to account not being accepted by virgin
I signed up to the virgin VIP bundle on the 16/07/2018, having seen numerous flash sales I eventually picked the £12 additional credit reducing my bill to £76 a month. Have now received first bill and this has not been applied!! Have spoke with several virgin guys on the phone and have basically been called a liar and are not willing to honour. Hoping someone else has at least seen this offer to try help me out.
Re: £12 flash sale cedit to account not being accepted by virgin
Thanks for replying, as I've told your colleagues on the telephone, I believe I did receive one but for some reason it seems to have vanished. But as I also said before surely someone should be able to check back and see what flash sale offers were active on what dates?