When signing up for Virgin my contract stated that I would get £50 credit as part of a deal. I am also owed £50 for referring a friend who has signed up to virgin through my referral but neither of these have been added to my account. I hope that this can be sorted out.
Thanks for your post and welcome to the forums. It's great to have you on board with us in the Community.
We'll need to take a look at this for you in more detail. In order to do that I will need to confirm some information with you.
I have sent you a private message regarding this and will investigate further once I receive your reply. Just click on the little plum envelope at the top right hand side of the page to access your inbox.