£ 100 Amazon voucher not received

[french01]

Hi!

I have now passed the 120 days limit and no sign of my £ 100 Amazon gift voucher.

I have received an email on 07/03/2022 with the following subject " an update on your gift" and then an other email that includes the CH number.

Is there anyone that could help me in receiving this promised gift please?

[french01]

will do

[french01]

And sadly got no reply from the third party involved regarding this £ 100 voucher ....

Makes me wonder.....

[Nathan_B]

Hi there @french01, I'm sorry to see that you have still not had your issue resolved after speaking to the 3rd party.

As you have been in a PM conversation with Zoie I have messaged her and requested that she contacts you when back online to follow this up for you.

Regards

Nathan

[french01]

Thank you

[Paulina_Z]

Hi @french01,

Thank you for coming back to us and that's no problem at all. Keep us updated on how you get on so we can help fruther.

Thank you.

[french01]

Well, at last, some progress.

I have received an email from broadbandchoicesc.o.uk today asking me for a few details.

So, I might finally get that reward after all.

Regards.

[Paulina_Z]

Hi @french01,

That's good news! Please let us know how you get on and keep the thread updated. 🙂

Thank you.

[french01]

It has arrived!

Got my £ 100 Amazon voucher!

Thank you to all of you that have helped me get it.

Kind regards

[Gareth_L]

Hello french01.

That is great news to hear.

All you have to worry about now is what to spend it on.

Gareth_L

[carminab]

Hi, 

I have exactly the same issue with my voucher. I have an order number starting with CH and the 120 days period passed and I haven't received the voucher yet.

Could you please help? 

I tried emailing broadband services but says that is an unmonitored email. 

Regards, 

Carmina