Latest Phishing News 12/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Dea...
Latest Phishing News 16/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 D...
Had a call from this number today - 020 3743 6952 claiming to be VM to talk about about my account that is due for renewalhowever it’s not due for renewal as I did it about 6 weeks ago online. Is this number legit and who can I call to check. Thanks ...
Received a phone call from this number shortly after signing up online for virgin broadband & TV.The guy on the phone knew all my details and package i'd bought as well as installation date. He asked me to go through it all again to check if it was c...
Hi,I recently noticed that web safe is no longer working on my devices, despite it working in the past. I've looked on the forums, but cannot see a definitive fix for the issue. Also, does that mean that virus safe is not working either? Any suggesti...
Hi,seems a common issue but my web safe is switched off but it’s acting like it’s switched on. It’s been the same since I got broadband installed a few months back.Please help me out.thanks
I first received a "courtesy" call on my mobile from this number some 10 days ago, ostensibly Virgin Media wanting to ensure I had the best package available.The caller knew my name and some other information which made me believe that they had acces...
Hi I’ve just received a text from [REMOVED] asking if I want an earlier installation. Without thinking I relied yes and chose 20/04/24 as the date when asked. I have now received a confirmation that the visit will be tomorrow but the details on my ac...
My son's ntl email was hacked last week. We've spent hours on the phone to Virgin Media to try to regain control or delete the account. Everything they've tried so far has failed. Now escalated to third level team. They "hope to resolve this in 3-5 d...
My ntlworld email account has been hacked. This has rendered FB, Instagram, Microsoft etc etc useless, I am no longer a virginmedia customer (moved 2 years ago to an area without VM coverage) but still used the email for some things. I NEED SOMEONE T...
I live in Edinburgh and last week Virgin Media dug up our street and now I have no tv service. I have called the number given on the street notice 50 minutes (the person was in India and said they knew nothing about it) I have e mailed - nothing. I h...
Latest Phishing News 18/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 v...
