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jillycot
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"Busy" message on landline

I cannot make outgoing calls on my BT landline. The message keeps coming up "Busy". I can receive incoming calls. I only bought a set of 4 BT phones a month or so ago. Please help!

Thanks,

Jill

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Forum Team
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Re: "Busy" message on landline

Hi Jillycot, 

 

Welcome to our community forums! 

 

Sorry to hear you're having some problems with making calls. 

 

Do you have a landline with us? 

 

Many thanks, 

 

Hetty_R
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nick_london
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Re: "Busy" message on landline

You need to contact your own telephone service provider. 

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jillycot
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Re: "Busy" message on landline

Thanks for your reply.

Yes, I do have a landline with Virgin.

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Forum Team (Retired) Ben_N
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Re: "Busy" message on landline

Hi jillycot,

 

Sorry to hear this. 

 

Can you try running a line test through the service page here.

 

Let us know how you get on.

 

Thanks

Ben_N

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