on 24-07-2021 12:19
HI, i have 3 phones in the house 2 are b.t. type plug into wall socket, 1 is cordless ,i noticed the other day that the cordless is working with no problem , but the plug in type are dead ,so when somone calls me only the cordless rings & there is no dialing tone at the plug in type
on 24-07-2021 13:08
Hi @crooner.
Welcome back to our community forums.
Sorry to hear you are having issues with your landlines. Thank you for flagging this with us. Just to clarify, how long has this been ongoing? Are you fully able to receive and make calls on the cordless phone? Does the cordless phone have a dial tone?
Please get back to me when you can.
Thanks,
on 25-07-2021 09:25
problem started a week ago , able to receive and make calls on the cordless phone & cordless has dial tone ,
on 25-07-2021 09:37
Thank you for letting me know @crooner.
In this case, I have sent you a private message regarding this. Please look out for the purple envelope on the top right hand corner of the page and provide a response when you can.
Thanks,
on 01-08-2021 08:25
it seems that it was a faulty cable coming from the master b t box as the plug in phones were on the extension boxes they couldn't work
the cordless phone worked because it was plugged into the master b t box , so its a case of replacing the cable or using cordless phones upstairs
thanks AKua_A for your help,
on 01-08-2021 10:12
Hi crooner
Thanks for the update
Should you need anything else at all
Please let us know
Gareth_L