on 15-01-2022 07:35
four days no land line keep being told be on in so many hours checking on website get sent round in circles no one close by with virgin has same problem
Answered! Go to Answer
on 19-01-2022 08:02
Hi there @alz
Thank you for updating us and while I am so sorry to hear that this took so long to resolve I am vert glad that this is now working.
Please do let us know how things are looking over the next few days just to make sure things are resolved.
Thank you.
on 20-01-2022 08:05
on 20-01-2022 08:17
Hi Alz, no problem! We are here to help.
If you would like to raise a complaint about your experience we can also do so, so we have a record of your feedback.
If you would like to do so you can here or respond to this thread again and we will support you via PM.
All the best.
on 20-01-2022 08:59
on 20-01-2022 09:04
Thank you for getting back to me Alz!
No problem - glad it is all sorted! Please do let us know if you need anything else from us in future.
All the best.