no dial tone

[jackssss]

We have no dial tone on our home phone have unplugged from wall and even a different hand set but still no tone. Even tried to ring home number from mobile but doesn't ring .

[Steven_L]

Hey @jackssss,

Welcome back to the community and thanks for taking the time to post here on the forums.

I have been able to locate your account and ran some further checks, you have an issue that would need a technician visit to resolve it.

I can arrange the appointment from here but would need to confirm a few details via a private message, that I will drop over in a moment.

Regards,

Steven_L