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landline not working

Fedupwoman67
Settling in

my landline is not working and probaby has not been since Friday when I last recieved a call. I have no dialling tone and so cannot call out. I have been on the loop that other people  have mentioned, tried the whats app route - but this is not providing much help as it seems to focus on the hub. I have no issue with my internet.  I would like to be able to speaak to a real person. i need my landline as I am a chemotherapy patient and the hospital calls me on that number.

I have made sure the handset is plugged into sole main socket. have rebooted hub , despite not knowing why .

1 REPLY 1

Reece_MH
Forum Team (Retired)
Forum Team (Retired)

Hi @Fedupwoman67,

Thanks for posting, and welcome to our Forums.

I'm really sorry to hear you're having problems with your landline. Unfortunately, we can't schedule callbacks from our Forums, but we can definitely look into this for you. I've ran checks on our end and can see that the line is currently Uncontactable.

I'm going to drop you a private message to resolve this, please look out for it in the top-right, in the purple envelope.

Cheers,

Reece - Forum Team


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