on 15-07-2021 17:02
No dial tone for a week, then a few bleeps from the phone, pick up the receiver and only static. unable to contact engineer as do not have a working phone.
please can someone help?
on 15-07-2021 17:22
Hi @digger35,
Welcome to the forums and many thanks for your post. I'm so sorry to hear of the issues you're having with your landline currently.
I have been able to locate your account using your forums details, but have been unable to run further checks on your landline. I would like to get a tech visit booked in for you so we can resolve this. I'll just send you a private message so we can get this sorted - please look out for the purple envelope at the top of the page.
Many thanks,
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on 15-07-2021 17:51
Hey @digger35,
Thanks so much for getting back to me - that's all booked in for you.
You can view your appointments via your online My VM Account and also change the date/time there too if needed.
Let us know how you get on!
Kind regards,
New around here? To find out more about the Community check out our Getting Started guide