on 08-09-2022 11:17
hello - I've just made a call to business number starting with 0345 and it went on for half an hour. I can't find a clear indication of what the charge for this call will be anywhere on your website. My landline plan with you is Talk Weekends. Please can you tell me what I will be charged for this call?
Answered! Go to Answer
on 08-09-2022 11:30
@Cathogan wrote:hello - I've just made a call to business number starting with 0345 and it went on for half an hour. I can't find a clear indication of what the charge for this call will be anywhere on your website. My landline plan with you is Talk Weekends. Please can you tell me what I will be charged for this call?
Info in the pdf here on page 3
https://virginmedia.com/callcosts
It looks like 20.4ppm plus a 25p call connection cost
on 08-09-2022 11:25
Hey @Cathogan,
Welcome to the community and thanks for taking the time to post your question here on the forums.
Calls to 0345 numbers are charged as a local rate call.
Regards,
Steven_L
on 08-09-2022 11:30
@Cathogan wrote:hello - I've just made a call to business number starting with 0345 and it went on for half an hour. I can't find a clear indication of what the charge for this call will be anywhere on your website. My landline plan with you is Talk Weekends. Please can you tell me what I will be charged for this call?
Info in the pdf here on page 3
https://virginmedia.com/callcosts
It looks like 20.4ppm plus a 25p call connection cost
on 08-09-2022 18:36
Thanks for your reply - yes I see now although I looked at that document earlier and couldn't find the info.
Annoying as I now realise I could have called them free on my mobile. You live and learn!
on 08-09-2022 18:41
Thanks for the response Cathogan,
Welcome back to the community.
Many apologies for this not being advised previously.
Regards,