Withheld number/Caller display

[Dodger5387]

Hello all

Just had 1GB Broadband & Home phone installed today, all seems well except I had asked for my number to be permanently withheld, and for Caller display to be activated. 

Neither of these two are working and would appreciate some advice, who to call, what number. 

Virgin Hub 4

Thanks in advance

New been OAP

[Martin_N]

Hi Dodger5387,

Thank you for your post and welcome to the community. 

I'm very sorry to hear these features don't seem to be working. 

I would like to help with this and so what I will do is private message you to look into this.

^Martin

[Martin_N]

Hi Dodger5387,

Thank you for chatting with me over Private Message. 

I'm glad this is sorted for you now. 

^Martin