on 13-03-2023 16:25
Will handsets to base phone (plugged into power) still work when changed to fibre?
Answered! Go to Answer
on 13-03-2023 16:28
on 13-03-2023 16:28
13-03-2023 16:28 - edited 13-03-2023 16:29
@Daisy70 wrote:Will handsets to base phone (plugged into power) still work when changed to fibre?
You may have to explain a bit more about your setup.
Are you using a cordless phone system?
If so, you plug the cordless base station into the VM hub's phone socket (via the adapter from VM) and the cordless system should work as normal.
All of your existing telephone wall sockets around the home will stop working after switchover unless you get VM to link them to the VM hub's phone socket (free of charge as part of the switchover process)
on 13-03-2023 19:11
Hi - many thanks for quick response. Just as I thought but wanted to be prepared for the switch as need emergency line access
on 13-03-2023 19:13
Thank you for response. Very informative
on 13-03-2023 19:22
Hi @Daisy70,
Welcome to our Community Forums! Thank you for your first post and I'm sorry if there's been any confusion in regards to our new Landline set up!
Thank you to our Forum Community who have provided some additional information about the set up for you.
You can read more about our Home Phone Switchover as well as read more about the Switchover Instructions on the Forums. If you need any further help or assistance, please let us know.
We're here to help.
Thank you! 🙂