on 06-04-2021 18:26
Can’t find my landline number anywhere?
(I’m a new customer: there’s no billing info yet on my online account - I’m assuming this is where it usually shows you your landline number?)
on 06-04-2021 18:36
Try this on a desktop/laptop browser
https://community.virginmedia.com/t5/Home-Phone/What-s-my-landline-number/m-p/4421834#M139907
or this via mobile
https://community.virginmedia.com/t5/Home-Phone/What-s-my-landline-number/m-p/4210064#M132428
or borrow a landline phone, plug it in and call your mobile to get the caller ID
on 06-04-2021 18:37
Hello @WH92,
Welcome to our Community Forums and thank you for posting.
I will pop you over a PM so I can access the account and advise 🙂
on 07-03-2022 00:26
Hi, i have the same problem.
I've already read and tried *ALL* your suggestions but there's absolutely no number whatsoever 😭
I don't have a set to dial 174 and I'm desperately trying to find my landline number because I need to fill a form.
Can someone help me please?
on 07-03-2022 08:05
Hi @Anonymous,
Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some issues locating your landline number!
Do you have landline services with us? If so, do you have access to your bills? The landline number should be listed on your monthly bill.
If your landline is connected, you can call your mobile number from your landline and your landline number should show up on your mobile.
Please let us know how you get on and if you need any further help.
Thanks! 🙂
on 07-03-2022 12:10
Hi Paulina,
The landline isn't connected, I don't have a telephone to try. The landline service isn't flagged as 'Activated' because I have a broadband only plan, however the telephone line is physically connected to my flat and to the router as well.
No telephone number on my bills or my account's web area, I've checked every page and every possible attachment.
Can you please help me find it? Can I use my account number and area code somewhere? I don't understand why this info is treated as a top secret one..
on 07-03-2022 12:50
If you have a broadband only plan with VM, then you won't have a VM telephone number.
on 07-03-2022 12:54
Thank you for keeping us updated Orietta.
As goslow has advised, you would need to have a Virgin Media Landline plan to have a Landline number.
^Martin