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Waiting forever to port my landline to Virgin.

Tony1935
Tuning in

I’ve been waiting about a month now for Virgin Media to port my old landline telephone number (“in eight working days”) from Sky to my new Virgin account. I’ve contacted VM four or five times, and keep going through all the same tiresome questions and being fobbed off and getting absolutely nowhere. It’s now making me ill with the never-ending stress. I’m literally sick of it, and there seems to be no solution and no end to it.

Now I understand Virgin’s ‘eternity’ symbol.

1 ACCEPTED SOLUTION

Accepted Solutions

John_GS
Forum Team
Forum Team

Hi @Tony1935 

Thanks for posting and welcome to the community.

Sorry for the porting issues - I'll send you a PM, confirm some details and look into this for you.

Best wishes,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

See where this Helpful Answer was posted

1 REPLY 1

John_GS
Forum Team
Forum Team

Hi @Tony1935 

Thanks for posting and welcome to the community.

Sorry for the porting issues - I'll send you a PM, confirm some details and look into this for you.

Best wishes,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill