on 17-08-2021 20:26
Hi,
My line is telling me I have a voicemail, so is beeping on and off,But I Don't have any. Is there a way to clear this please?
Answered! Go to Answer
on 17-08-2021 20:36
Hi chuffster,
Thanks for posting and sorry to hear you've some issues with the line,
Can you confirm if you have an intermittent dial tone?
Alex_Rm
on 17-08-2021 20:36
Hi chuffster,
Thanks for posting and sorry to hear you've some issues with the line,
Can you confirm if you have an intermittent dial tone?
Alex_Rm
on 17-08-2021 20:41
on 18-08-2021 09:08
The problem is, we use a franking machine to post our mail and we can't top up as it relies on a phone connection to do so. When plugged on, the franking machine can't find a dial tone.
on 18-08-2021 09:26
Hi @chuffster thanks for coming back to us.
I am sorry to hear that you're having issues with your voicemail. I have located your account from here and cannot find anything that explain your issue. I want to help your resolve this, so I am going to send you a private message.
Regards
Lee_R
on 18-08-2021 09:49
Replied,
Thanks Lee.
on 18-08-2021 10:54
Thanks for getting back to me @chuffster
I will respond to you privately with my first suggested resolution.
Regards
Lee
on 18-08-2021 11:02
Cheers!
18-08-2021 18:26 - edited 18-08-2021 18:28
I too have exactly this problem. I reported it via this forum some months ago but the engineer who called said it was not something that could be fixed from my end. I am tired of it now so I bought a standalone answering machine and want to turn the voicemail service off now please.
on 18-08-2021 18:38
Hi Steve1947, sorry to hear you've had this issue with your voicemail. So we can help further I will contact you via PM - just look out for the purple envelope icon and we'll take it from there.
Tom