Voicemail deactivate

[PuchoS02]

Please deactivate my voicemail, I am profoundly Deaf and cannot understand majority of the messages therefore it is better to disable the voicemail to avoid expectations that i get back to unanswered calls. 

[Zak_M]

Good evening @PuchoS02. 

Welcome to the forums & thank you for taking the time to post. 

I am sorry to hear that you have had some issues with your Voicemail. 

Please could you advise if this is referring to a landline or mobile? 

Kind regards,

Zak_M

[PuchoS02]

Hi, 

Yes, I do not have a landline and it's relating to my mobile.

Thanks

[BenMcr]

You can turn off voicemail on Virgin Mobile online

https://www.virginmedia.com/help/mobile/set-up-virgin-mobile-voicemail

How to turn off Virgin Mobile voicemail
Sign in on Your Account > Manage My Services > Voicemail, you can switch it off there.

[Zak_M]

Thank you for coming back to me @PuchiS02. 

As @BenMcr has said, you can turn this off via your online account, if you do run into any issue then please do let me know and I can do it from this end. 

Kind regards,

Zak_M