on 07-03-2022 14:23
Unable to receive 1471 on my virgin media phone Had it some time ago but unable to get it now . Tried v media call centre no joy there. Any help out there thanks
on 07-03-2022 14:43
Hi Davidjenks,
Welcome and thank you for posting.
I am sorry to hear you are not receiving the service anymore, we would be happy to help get this resolved.
To confirm, have you made any changes to your package recently?
Thanks,
on 07-03-2022 15:03
No I’ve not done any changes thanks
on 07-03-2022 15:14
Thank you for confirming.
I would like to take a quick look at your account from our side so I am going to pop you over a private message to grab a few details. This message will be available via the purple envelope on the top right of this page.
Speak soon,