on 26-07-2021 14:14
Hi there, I've reported this about three times, it sparks in the rain and I have very bad connection to basic tv channels and Netflix due to the interruptions. no sign of repair, support or customer care? NW10 6TU HELP
on 26-07-2021 14:21
Hi @clarissastoneha,
Welcome to our Community Forums and thanks for posting.
I am so sorry to hear your brown OmniBox is damaged. I will be more than happy to schedule a repair.
Will pop you a PM now so we can get a technician arranged 🙂
Speak soon!
on 26-07-2021 14:27
thanks second message as com through now
on 07-08-2021 08:05
Hi @clarissastoneha,
Thanks for taking the time to chat with me via PM.
I'm so glad to hear the OmniBox has now been repaired.
We hope you have a lovely weekend 😄