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VOIP on Hub 3

rem001
On our wavelength

on ‎07-01-2022 13:08

I'm considering adding a telephone to my existing VM broadband package.  Having looked into it I understand the telephone connection is now made to the Hub rather than a separately wired telephone socket  However, if my Hub 3 is only used as a modem rather than a router will it still operate a telephone connection or does the Hub have to be used in router mode ?

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3 REPLIES 3

BenMcr
Very Insightful Person
Very Insightful Person

on ‎07-01-2022 13:20

It can be in modem mode. The separate telephone sockets on the back of the Hub 3 will still work as long as the Hub is powered on.
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I work for Virgin Media - but all opinions posted here are my own

rem001
On our wavelength
In response to BenMcr

on ‎07-01-2022 13:32

Thank you

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David_Bn
Forum Team
Forum Team

on ‎07-01-2022 13:43

Good Afternoon @rem001, thanks for your post on our Community Forums!

If you would like to add a phone line to your services we need an RJ11 adaptor t be provided to you

Please ensure you ask for this on the call into us

Kindest regards,

David_Bn 

 

 

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