on 08-06-2022 11:44
Had an email about the changeover occurring on 30th August.
Does this mean I will have to run a new cable from my router to my phone? My home phone is in my hallway, my router is in my living room. It is not convenient to run a new cable from the hall to the living room because of the shape of the house and where the room doors are etc. Also is virgin going to provide the extension cable to run from hub to phone. Totally not happy about this.
Also, what if there's a power cut? The phone won't work. What idiot came up with this idea?
NOT HAPPY AT ALL ABOUT THIS CHANGE.
on 17-06-2022 19:21
Hi Kain.
No, I've just had a letter telling me I'd be receiving a connector for the hub in the post, I didn't think a home visit was involved.
on 17-06-2022 19:50
No worries,
I've dropped you a PM so we can discuss further.
You'll find this message within the purple envelope icon.
Thanks,
on 17-06-2022 19:56
Hi Kain,
No I haven't.