Transferring old phone number

[MillerNeil]

Hello

My previous telephone number should be transferred to my virgin media phone line. This has not happened yet can you help?

Thanks

[Ayisha_B]

Hi @MillerNeil,

A warm welcome to our Community Forums and thanks for your post.

I am sorry to hear you're number hasn't been ported over to us yet.

Can you confirm your line is still active with your previous supplier?