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Telephone Trouble

alexandrawood27
Joining in

on ‎03-11-2022 15:22

My landline was working fine up until this morning. I now no longer have a dialling tone. Tried connecting the phone to the hub but this affects our warden alarm. Had no luck with customer services. Help!

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John_GS
Forum Team
Forum Team

on ‎04-11-2022 08:30

Hi @alexandrawood27

Thanks for posting and welcome back to the community.

I am sorry for the landline issue. I have done a system check and you should be on the new 21CV system (phone through hub), however, the order hasn't fully gone through yet. I've emailed the team though for you now so it should be fixed asap. I'll keep you posted.

Best wishes,

John_GS
Forum Team


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