Virgin Media Community

[A-M]

Hello,

We’ve decided to switch our internet provider from Plusnet to VM and have bought a bundle contract that includes phone + broadband.

However, I realised now that during the signing up process I couldn’t select Plusnet specifically as my current provider as there was no place on the form to do this.

I would like to confirm whether VM would be able to have access in checking which broadband + phone provider I am currently with in order to do the switch over process? And to ensure that our landline remains the same as I did request for this.

Thanks!!

[Christy_D]

Hello

Thanks for your post and welcome to the community. 

I'd be more than happy to assist with this query and see what we can do for you. 

I will send you a private message for your details.

Many thanks

Christy