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Since change to Hub - Landline clicks after a few minutes and then cuts off

barneyrubble43
Tuning in

Hi All, hoping someone can help me here.

We have been having issues ever since we cut over to the new hub fed phone system.

The phone line is not very clear, and then for some reason, starts clicking, and after a few minutes it then cuts off. 

We used the virgin supplied rj11=> BT adapter, and the handsets are BT 4600 - which have 3 DECT handsets. These were working absolutely fine until the switchover.

This is really frustrating. My wife does like to talk on the phone, and she keeps getting cut off!

Anyone else getting this or is it unique - i suppose it could be the handset, but why would it suddenly start acting up immediately after the migration?

11 REPLIES 11

thanks very much - had to change it to friday afternoon as there won;t be anyone there tomorrow, but much appreciated

No problem @barenyrubble43

 

Please do update us via the forum thread to let us know how its goes. 

 

Thanks again.