on 13-11-2022 12:18
In the bumph that came in with the new landline connector, it showed an address for SilentGard and game a .com address to set call blocking up.
there’s just one problem, the silentgard.com address doesn’t work!
has anyone had this problem and have you found a solution?
Answered! Go to Answer
on 13-11-2022 18:09
Makes you wonder why the VM publicity has it as a recommendation
on 14-11-2022 08:06
Hey macjim, thank you for reaching back out if you reload this page it should come up with a pop up saying allow security, does it do this? Thanks
Matt - Forum Team
New around here?
on 14-11-2022 08:10
Sadly, no.
can you put a link up for me to try please.
I tried silentgard.com and got the same blank error page as above.
on 14-11-2022 08:17
Hey macjim, thank you for letting me know.
Please can you confirm this does not work on mobile date and a WIFI connection?
If not have you changed the parental settings at all? Thanks
Matt - Forum Team
New around here?
on 14-11-2022 08:31
No parental set as I’m the only person in the house.
doesn't work on the mobile either.
not had a chance to test it on my Mac yet though
on 14-11-2022 08:39
Hey macjim, okay thank you for confirming this.
If its not working on both this could point to it being a suspended / dodgy website.
Please do try on your Mac and it doesn't work on that its something to do with the website unfortunately.
Please do let me know. Thanks
Matt - Forum Team
New around here?
on 14-11-2022 08:42
Okay, will you inform virgin about this and have them remove it from the pamphlets as it’s being advertised as a site/service to use. It came in with the documentation for the telephone connector for landlines please.
on 14-11-2022 09:00
Hey macjim, thank you for confirming this.
I want to send you a PM just to check some of your settings over and to make sure everything if as it should be.
Please look out for the purple evelope. Thanks
Matt - Forum Team
New around here?
on 06-02-2023 19:58
Just got my WiFi phone and the included bumf
about silentgard.com
The link still doesn’t work
on 06-02-2023 20:00
Just got my WiFi phone and the included bumf
about silentgard.com
The link still doesn’t work