Reduce Phone Package Cost

[timi]

I would like to reduce the home phone part of my package from Unlimited calls to Evening and Weekends only.

I called the online helpdesk when my bill went up to £60.75 per month.

But I was told that after the change my package would actually cost even more.

??

[John_GS]

Hi timi

Thanks for posting and welcome to the community.

Depending on any discounts you've got and if they are associated to a particular part of a bundle, then reducing the services may not reduce the cost, potentially cost more.

We do not do package changes via the forums, so please either call us on 150 / 0345 454 1111 or send us a text on 07533051809 and we can assist further. Text replies are not instant and are automated at the start to get you through to the right team.

Best,