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Reconnect my landline

TraceyHR1
Joining in

on ‎05-08-2022 06:57

I used to have a Virgin landline and my spouse persuaded me to terminate the contract, which I very much regret. How do I have the line reconnected please? 

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Jodi_S
Forum Team
Forum Team

on ‎05-08-2022 08:26

Hi TraceyHR1,

A warm welcome and thanks for posting on our community forums. We're pleased that you would like to take the phone services with us again.

Unfortunately, package changes are not something we deal with from our community forums, so you will need to contact our team on 0345 454 1111 or message us on WhatsApp messaging service on 0730 532 7112.

If you are a new customer, you will need to call sales team on 0800 183 1234.

For more information about our deals, please check the link here https://www.virginmedia.com/broadband/existing-customer-deals

Kind regards Jodi.  

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