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MrRudeBoy007
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Problem with incoming calls

Hi am having trouble with incoming calls    i am receiving calls but the phone does not ring only displays the number, i have it on maximum volume and done a factory reset and even changed the ring tone

I have tried a different phone still having problems

My area is bracknell  no fault has been found when i contacted Virgin

Regards Gary 

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Re: Problem with incoming calls

Hi MrRudeBoy007,

Thanks for your first post and welcome to our forums page. 

Very sorry to hear you are having issues with this. Can you confirm if you have the same issue if you pop your SIM into another handset of if you pop another SIM into your handset please?

Thanks

Lindsey_C

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