on 04-03-2022 20:35
Hi,
My home phone number was due to be ported over today (had this number over 20 years) from sky.
This hadn't happened by the afternoon so contacted Virgin
I was told it would happen at 15:30 hrs today but it still has not happened yet!
Could this be looked at please whilst I am in my cooling off period I do not want to loose this number and will cancel if this is not sorted out soon.
Jim
on 04-03-2022 20:43
Hi Jim,
Welcome to the Community Forums and to Virgin Media! Thank you for your post.
I'm sorry to hear that you haven't heard back from us regarding your number port, I can appreciate that having your number for over 20 years, it will be very important to you 🙂
I'm going to send you over a private message now so I can take some details and look into this for you.
Please look out for my message over at the purple envelope
Thanks!
on 04-03-2022 21:08
Thank you Beth
Replied to your PM just waiting for a reply now
Jim
on 05-03-2022 09:53
Hi I had no reply yesterday could this be sorted out today please
on 05-03-2022 09:56
Hi no answer yesterday could this be looked at today please?
on 05-03-2022 10:27
could someone please contact me regarding this issue