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Phone not working

R2sfr
Joining in

Sun 1st Aug phone gave 1 ring and stopped later it rang again,1 ring . Has not worked since, totally dead.service status says no probs.Any ideas folks.Broadband ok

1 ACCEPTED SOLUTION

Accepted Solutions

Hayley_S
Forum Team (Retired)
Forum Team (Retired)

Hello @R2sfr,

 

Welcome to the community page, thank you for posting on here.

 

I am sorry for the issues caused with your phone.

 

Can you please confirm if this is to do with your mobile or landline?

 

Many thanks,

Hayley
Forum Team



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See where this Helpful Answer was posted

3 REPLIES 3

Hayley_S
Forum Team (Retired)
Forum Team (Retired)

Hello @R2sfr,

 

Welcome to the community page, thank you for posting on here.

 

I am sorry for the issues caused with your phone.

 

Can you please confirm if this is to do with your mobile or landline?

 

Many thanks,

Hayley
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


Landline

Thanks for coming back to us.

 

Are you plugged into the master socket? It will have a larger socket and contain a logo of Virgin Media, NTL, Telewest or Nynex. Any extension sockets will be smaller and have no logo

 

Kind regards,

John_GS
Forum Team


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