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Phone line not working

Bluecray
On our wavelength

As subject line, my phone isn't working. 

Nothing obvious is wrong? 

5 REPLIES 5

Alex_RM
Forum Team
Forum Team

Hi Bluecray,

 

Thanks for posting and sorry to hear you're having an issue with your line.

 

Can you confirm if you've tested another handset?

 

Can you confirm if the handset is being used in master socket of extension?

 

Alex_Rm

Bluecray
On our wavelength

Another handset was tested still the same

Just one phone line in house

Bluecray
On our wavelength

If I ring my number on my mobile I can see it says line busy but only for a short time

Thanks for confirming 🙂

 

So I can go through a few more checks I'll need some further details from you, I've popped you over a private message (purple envelope, top right hand corner)

 

Alex_Rm

Thank you for confirming your details via private message Bluecray,

 

Looks like an engineer is needed, I've arranged this for you. You can view the time and date of the appointment via your online account here 

 

Alex_Rm