on 03-02-2022 20:38
As subject line, my phone isn't working.
Nothing obvious is wrong?
on 03-02-2022 20:48
Hi Bluecray,
Thanks for posting and sorry to hear you're having an issue with your line.
Can you confirm if you've tested another handset?
Can you confirm if the handset is being used in master socket of extension?
Alex_Rm
on 03-02-2022 20:50
Another handset was tested still the same
Just one phone line in house
on 03-02-2022 20:51
If I ring my number on my mobile I can see it says line busy but only for a short time
on 03-02-2022 20:52
Thanks for confirming 🙂
So I can go through a few more checks I'll need some further details from you, I've popped you over a private message (purple envelope, top right hand corner)
Alex_Rm
on 04-02-2022 17:18
Thank you for confirming your details via private message Bluecray,
Looks like an engineer is needed, I've arranged this for you. You can view the time and date of the appointment via your online account here
Alex_Rm