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Phone line dead

robjwood
Tuning in

Our landline phone is dead (no dial tone when picking up and others can't get through to us). It's a standard phone that just connects to a wall socket (not the hub).

There are no known issues and we've even tried buying a new phone but that didn't fix things.

Our internet and TV are fine. 

10 REPLIES 10

Serena_C
Forum Team (Retired)
Forum Team (Retired)

Hi @robjwood

 

Thanks for coming back to us to give an update on your engineer visit.

 

I'm really glad to hear that your phone is now working again.

 

If you need anything else, please do get back in touch 🙂

 

Best wishes,

 

Serena