My phone line has been dead for some time. I initially thought it was a broken phone, but having bought a new one, there is still no dial tone..
Thanks for getting in touch about the landline issues and my apologies this is affecting you.
I can see you've not been in touch with our faults teams since you posted so for us to look into this I have popped a PM to you.
You can find this on the top right hand side of the forums.
Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"
Thanks for your PM to let me know the issue is now resolved.
If you can keep an eye on this and should you need us re this, pop back anytime.