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Marlena80
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Phone line and internet didn’t work

Hello 

my phone line and internet didn’t work. I have a business and this is very bad situation for me . Can you check and fix it problem !!!

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Very Insightful Person
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Re: Phone line and internet didn’t work

This forum is for customers to share information, so you are unlikely to get a staff response for several days.

If you are a Virgin Business customer you need to contact them direct, as this is a forum for Residential services only.

If you are a Residential Customer (in which case running a business from your account is against the Terms & Conditions, but there ya go) you will need to ring faults on 0345 454 1111

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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Marlena80
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Re: Phone line and internet didn’t work

I have a residential line . Can you check whats happend with my phone line ???

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Re: Phone line and internet didn’t work


@Marlena80 wrote:

I have a residential line . Can you check whats happend with my phone line ???


No can do. I am another customer like you.

If you read my previous answer above, I have already stated staff here will take several days to respond. You need to ring faults for an immediate response.

Also please don't keep adding new threads to this forum. It will not get you an answer any quicker, & may trigger the spam filter that will block your forum account.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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Re: Phone line and internet didn’t work

Hi Marlena80, 

 

Thank you for getting in touch. 

 

I am really sorry you're having problems with your landline. 

 

Have you managed to get this resolved since your post? 

 

If not can you expand on the issues you're having, do you get a dial tone, is it incoming or outgoing calls that are effected? 

 

Thanks, 

 

Hetty_R
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