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XtremeTi
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Phone Line Dead

Hi

For the last few weeks we have had a very noisy crackly line and as of last weekend the phone had been working intermittently, no dial tone to make calls but could receive calls, today we now can't receive calls as well, tried to ring using mobile just engaged signal. Have tested lines with old corded phone (does work used last week) just silence, plugged same phone into service socket of the main NTE5 box, line still dead. Hope you can help.

Regards

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Re: Phone Line Dead

Hello XtremeTi

Thanks for your post

Sorry to hear about the issue with your landline 

I have checked the area and cannot see anything that can be causing this issue 

What I will need to do is arrange for an engineer to attend 

First of all we need to pass security by means of a private message 

Can you check the purple envelope top right of your screen 

Regards 

Gareth_L

 

 

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Re: Phone Line Dead

Thanks for passing security XtremeTi

Can you please let us now how the visit goes 

Should you need anything else, were all here to help

Gareth_L

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