Permanently withhold number

[Izzy23]

My 87 mother has dementia. When her service was set we asked for her number to be permanently withheld when she makes calls. It wasn't set up. I have called customer services 3 times...each time they have said they have set it up... BUT THEY HAVEN'T. Can anyone suggest what I can do next. 

[Corey_C]

Thanks for your post an for reaching out to the Community Forums, Izzy23,

I have sent you a private message to confirm the account details.

Cheers,

Corey C