Permanent line Block

[Stormy96]

Today i called Virgin Media and got discount on my account.  When I received the email  I checked the contract.  I have permanent line block on it also with Talk more anytime.  Can someone please tell me what the PERMANENT LINE BLOCK is please. 

[Martin_N]

Hi Stormy96,

Thank you for your post. I'm sorry to hear this. 

Have you requested any additional add on's to your phone line package?

^Martin

[Stormy96]

Hi Martin no I never asked for it. But they updated my contract. Now my phone line isn’t working.  They took it off my account. I asked why was it put on when I never asked.  Now I have engineer coming. 

[Martin_N · Accepted solution]

Right I see. So just to confirm has this now been resolved?

^Martin

[Stormy96]

Well the phone isn’t working. Have dialling tone and can’t call out. No one can call.  Going on holiday so engineer coming on 19th.  

[Martin_N]

Right I see. I'm sure the engineer will work to get the line fixed for you.

^Martin

[hamtrektng]

I also have just seen "permanent line block" on my VM contract. Please verify this?

Thanks

[Alex_RM]

Hi hamtrektng,

Thanks for posting, 

Are you wanting the line block removed?

Alex_Rm