I would like to think that you would know better than me at the status of Virgin services in our area.
I can confirm that we still have no home phone, nor have we for over three weeks now. I have lost count at the estimated times/days that this fault is supposed to have been rectified by, (now 6th Feb apparently). I’m assuming that the lack of services will be adjusted accordingly against our bill, as the taking of money seems to be Virgin’s priority over anything else.
Another deadline comes & goes without any sign of fault being sorted out. And for the umpteenth time a new day & time is now listed for repair to be finished by.
I’m sure one of these ‘estimated times of completion’ will be right eventually, (but then a stopped clock is correct twice a day). It’s pointless keep putting new estimates on the website if there is no intention of honouring it. Can’t believe any of it anymore.