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Mikeknight
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No phone or txt in Tenerife we have hotel wifi

We have Hotel wifi but are unable to use phone or txt. We normally get a welcome message and get connected to movistar but on this visit we have nothing

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Forum Team (Retired) Tom_S
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Re: No phone or txt in Tenerife we have hotel wifi

Hi Mikeknight, welcome to our community forums.

 

I am sorry to hear that you're unable to use your services at the moment.

Were you able to contact us before you went away to check whether your account was set up for roaming? You can also check your roaming settings via your online account if it is set up. My VM Mobile

 

Thanks,

Tom_S

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