on 14-06-2022 18:35
My landline has no dial tone. My neighbour knocked and has the same issue. The status check shows no issue in our area HP23 but clearly there is a local issue.
on 17-06-2022 10:43
Hi @Timbothy
Thanks for coming back to us. I am sorry for the confusion, allow me to clarify the events. You've reported an issue to us and Vikki ran tests, you've then spoke to Kath who's booked a tech visit in for you. This visit was cancelled when we realised there was an area fault for you - F009894095 - is the reference. This has been resolved. The phone should now be fixed.
How's the service today?
Best,
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on 17-06-2022 10:44
I haven't checked today, but will get back to you if the issue persists.
Thank you.
on 17-06-2022 10:45
You're more than welcome, please do keep us posted.
Best,
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