No landline dial tone

[Clairwright76]

My landline was working fine all day but past 2 hours no dial tone. I've checked all the connections and wires and there is no issues there. I've checked on my virgin app and says status is good no issues. Please help as I can't book engineer or ask virgin to check problem

[Hayley_S]

Hello @Clairwright76,

Welcome, thanks for posting.

I am sorry for the issues with your landline.

I can see that another agent has picked up your other post regarding this, please do refrain from making multiple posts about the same issue, to avoid confusion in the future.

Please do respond to the other agent as they have reached out to you.

Many thanks,