Hi guys,
Since Wednesday afternoon/evening I have been having some issues with our landline. Initially I would get no dial tone when trying to make a call from the landline and a engaged tone when someone tried to call the landline.
I rang up customer services yesterday from my mobile they made me do a couple of things and after the troubleshooting they were going to send out an engineer next Monday. However, it turned out there was a fault in the area as I received a text message saying that the visit was put on hold due to the fault. I received another text saying that the fault was fixed sometime yesterday afternoon. I was then able to make a couple of calls and receive calls from my landline like normal.
This morning my wife tried to make a call from the landline and there is now no dial tone again and calls do not seem to connect and when I try to call the landline from my mobile and my wife's mobile and it rings on the mobile end but my landline doesn't ring. I tried two different handsets both in the master telephone socket and the extension but I'm still having the same issue with both.
Would it be possible to get someone to look into this for me as it has been a while without proper phone service now, thanks.
