on 19-10-2020 12:19
hi there
have no dialing tone no incoming or outgoing calls
tried 2 difference handsets both plugged into the virgin media master socket
on 01-10-2021 19:29
no nothing at all
on 01-10-2021 19:46
Thank you for your reply,
I can book a tech for you and we can get this looked at.
I will pop you over a PM
Zoie
on 01-10-2021 20:16
Thank you for messaging with me AndiR,
If you wish for us to fix your landline, please reach out to us so we can book a tech.
As you do not wish to have another visit at this time.
on 01-10-2021 20:17
its not a tech that is needed it is the company u use to pull a new cable
i didnt say i didnt want it fixed just find it hard to believe its been nearly a year to fix it and u now want to send a tech out again
on 01-10-2021 20:23
I cannot see any scheduled work AndiR,
have you had any updates or info regarding the third party company?
on 01-10-2021 22:32
it was last year
they said they could get hold of cable because of covid and never heard anything back from them or you guys again
on 04-10-2021 18:57
I can email the AFM to see what has happened, but you need to reply to my PM to clear account security/
