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No dailing tone

Ann47
Joining in
  • My landlines has no dailing tone and yesterday you organised an engineer to come to fix it today between 12-4pm but no one as come and was wondering if they would still be coming today
3 REPLIES 3

Gareth_L
Forum Team
Forum Team

Hello Ann47

Sorry you have had to pop back on here to question the appointment 

I have checked this and the actual issue with your landline is a local fault affecting a few customers 

The engineers appointment was stopped as it it a remote fault that we are fixing for you

Ideally we would have texted you to let you know, but there is only your landline as a contact option

The landline fault is expected to be fixed later today and is stored under reference number F009686833 

Gareth_L

Ok thankyou very much for your quick reply and help 

You are very welcome Ann47

Sorry again for you actual fault

Gareth_L