on 07-04-2022 19:32
Land line not working.No dealing tone,unable to receive or make calls
on 07-04-2022 19:53
Hi Polly27,
Thanks for your post and welcome to the forums. It's great having you on board with us in the Community.
I'm sorry to hear your landline is not working as it should be currently.
In order to help look at this, there are a few checks we will need to go through with you. Can you let me know the following please:
If you can come back and let me know the answers to the above. It's possible we may need to get an engineer out to you so please ensure you come back to us here 🙂
Thanks,
on 07-04-2022 21:09
Thank you for your response.Unfortunately I do not have another handset to test the socket .There is no dialling tone and no calls can be made or received.
on 08-04-2022 10:19
Thanks for coming back to us Polly27,
If you're unable to test another handset we will need to do additional checks. I will pop you over a private message to take some details from you. Please click on the purple envelope to accept the chat.
Kind regards Jodi.