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No Caller ID

arberlleshi
Joining in

Hi 

After having a fault fixed on my land line yesterday I have lost my caller I.D on my mobile phone.

I have tried calling customer service but it has still not been resolved.
Any help would be appreciated.

3 REPLIES 3

Steven_L
Forum Team
Forum Team

Hey @arberlleshi,

 

Welcome to the community and thanks for taking the time to post your landline issue here.

 

I have refreshed your number on the network, please can you test the number and let me know.

 

Regards,

Steven_L

Hi Steven, thank you for writing back.

Unfortunately is not sorted yet.

Whoever’s calling me coming as No Caller ID.

I want to mention again that the issue is with my virgin mobile, this happened straight after the landline work maintenance!

Thank you for that information. 

 

We do wish to help get this resolved and so what I will do is private message you to get some details so we can look into this further. 

 

^Martin