on 26-08-2021 20:22
Hi
After having a fault fixed on my land line yesterday I have lost my caller I.D on my mobile phone.
I have tried calling customer service but it has still not been resolved.
Any help would be appreciated.
on 26-08-2021 20:57
Hey @arberlleshi,
Welcome to the community and thanks for taking the time to post your landline issue here.
I have refreshed your number on the network, please can you test the number and let me know.
Regards,
Steven_L
on 26-08-2021 21:03
Hi Steven, thank you for writing back.
Unfortunately is not sorted yet.
Whoever’s calling me coming as No Caller ID.
I want to mention again that the issue is with my virgin mobile, this happened straight after the landline work maintenance!
on 27-08-2021 08:03
Thank you for that information.
We do wish to help get this resolved and so what I will do is private message you to get some details so we can look into this further.
^Martin